Money Back Guarantee

We thank you very much for purchasing FavorFlavor products. We are sorry your experience may have not been at the level you expected. You will find below the terms and conditions to claim your Money Back. Believe we are continuously improving our product and services and do hope we can serve you better next time.

To claim: please send your first name, last name, full address, bank name and address, account number and valid purchase receipt of a qualifying FavorFlavor product to info@limed.co or at the post address below. Note the original purchase receipt must be sent in any case via regular mail.

Limed GmbH
Factory Community Space
Rheinsberger Straße 76/77
10115 Berlin

You must provide a reason as to why you did not like your FavorFlavor box to have a valid claim. One claim only per household. Closing date for receipt of claims is 10 calendar days after the date shown on your purchase receipt. This offer is only available in Germany to claimants aged 18 and over. You must have, and provide details of, a german bank account in order to receive refund. An Internet access is required.

Full terms and conditions

  1. The offer is open only to residents of Germany aged 18 and over. The offer is not open to employees of limed GmbH, their families, their agents or anyone professionally connected with this promotion.
  2. No bulk, automated or third party claims will be accepted.
  3. Closing date for receipt of claims is 10 calandar days after date shown on the original purchase receipt.
  4. The offer is restricted to one claim per household.
  5. The refund will be for the retail price of the qualifying product shown on the receipt provided.
  6. Only valid applications will be accepted. Original purchase receipts cannot be returned. A valid application comprises of:
    • The reason/s why you did not like your FavorFlavor box (minimum 50 words).
    • Typed or hand written on plain paper: your name, address, german bank account number and sort code.
    • Valid original purchase receipt showing the purchase of one of our product.
  7. Qualifying claimants will receive a full refund of their product and at the value as shown on their accompanying purchase receipt. (All refunds are subject to a maximum purchase value of 4.99 EUR). Refunds have been based on the recommended retail price at the time of publication. Retail pricing is always at the sole discretion of the retailer.
  8. No liability will be accepted for applications lost, undelivered, incomplete, illegible, damaged or delayed in the post.  Proof of posting cannot be accepted as proof of delivery.
  9. Refunds will be made by direct payment to the claimant only. Please allow 30 days for transfer.
  10. Claimants will receive their refund in Euros.
  11. By participating in this promotion, participants are deemed to have accepted these terms and conditions.
  12. limed GmbH reserves the right to amend or withdraw this promotion at any time without prior notice, if circumstances make this unavoidable.
  13. limed GmbH’s decision is final and binding in all matters.
  14. Any queries relating to this offer can be addressed to limed GmbH by sending an email to info@limed.co
  15. Claimants’ data, including bank details, will be used for the administration of this promotion only.
  16. These terms and conditions are governed by German law and subject to the exclusive jurisdiction of the German Courts.

PROMOTER: limed GmbH, Factory Community Space, Rheinsberger Straße 76/77, 10115 Berlin